Saving a diagnostic log using xiCOP¶
xiCOP allows saving a diagnostic log of the system which can be reviewed by technical support.
This can speed up troubleshooting of performance issues.
Connect the camera and start xiCOP.
The log can be saved after the diagnostic process is over by clicking on the Save diagnostics button.
If you prefer using a command line, open it from the folder where the xiCOP is installed (default location is C:\XIMEA\xiCOP) and execute this command:
If you want to specify where the report will be generated, use the option -diag_path:
xiCOP64.exe -save_diag -diag_path C:\report.xml
Connect the camera and open a terminal.
The following command will save the generated report in your home dictionary in file xicop_report.xml
cd ~ /opt/XIMEA/bin/xiCOP -save_diag